Terms and Conditions
Weddings
Quote will be valid for 14 days and a non-refundable 50% payment is required at time of booking to secure the date.
Any amendments must be made and agreed at least 8 weeks prior to the wedding, but must not total less than the original agreed quote price.
Final payment will be payable 30 days prior to the wedding. No amendments are accepted after this date and cancellations after this date will be non-refundable but alternative dates may be negotiable.
Items such as vases etc will be included in your package, and are therefore yours to keep after the event. Items such as pedestals and arches are on a rental basis and therefore will be collected by Blooms by Bex the day after the event. Damage or loss of such items will incur a charge.
If Blooms by Bex is required to return to the venue following the wedding, to dismantle any installations and distribute flowers, this must be arranged with Bex before the final payment is due. This will incur additional travelling and labour costs.
Delivery of flowers on the day of the wedding will be subject to a minimum order value of £300 if the venue is more than 10 miles from the studio in Sardis. Set up charges for installations/displays at the venue will apply where appropriate and details of this will be specified in your quote. Collection from Blooms by Bex studio is available as an alternative option. Delivery of flowers to a venue within 10 miles will be free of charge.
Whilst Blooms by Bex aims to ensure all deliveries are made within sufficient time before the event, Blooms by Bex cannot be held responsible for any unexpected events that may occur which are beyond control. Blooms by Bex will endeavour to make alternative arrangements should this happen and therefore refunds will not be available.
Whilst Blooms by Bex can not guarantee specific stem choices, suitable alternatives will be suggested and provided where necessary and any amendments will be discussed and agreed with you beforehand.
Blooms by Bex reserves the right, without penalty or cancellation by the client, to alter the style and shape of vases, pots, sundry items and display articles should any required items become unavailable prior to the wedding date.
Should you have any issues with the quality or standard of the flowers/displays, you must notify Blooms by Bex on the day of receipt. Blooms by Bex reserves the right to rectify any errors on the day without prejudice and where appropriate will provide a suitable alternative. Any complaints regarding the quality, shape, size, quantity etc cannot be accepted after the day of the event
Health & safety takes priority at all times, and therefore Blooms by Bex reserves the right to refuse a previously agreed installation or display if deemed unsafe to do so.
Blooms by Bex reserves the right to terminate the contract if deemed necessary.
Workshops
1) A *non-refundable booking fee of £10 per person is required at time of booking to secure a space.
2) Remaining payment is due 14 days prior to the workshop (a reminder and payment link will be provided in advance of this). If remaining payment is not made by the date specified; the space will be forfeited and offered to another person.
3) If booking less than 14 days before the workshop, payment will be required in full at time of booking.
4) If you cancel your booking more than 7 days prior to the workshop; you will be offered a refund, minus the booking fee; or a transfer to an alternative workshop date where possible.
5) For cancellations less than 7 days before the workshop, no refund will be applicable; however, you may be offered an alternative workshop date where possible.
6) If Blooms by Bex cancels the workshop, due to unforeseen circumstances; then a choice of full refund (inc booking fee) or an alternative workshop date where possible will apply. *the booking fee will only be refundable in the event of Blooms by Bex cancelling the workshop.
7) Health & Safety measures must be adhered to at all times. Attendees must follow and respect any safety instructions provided by Blooms by Bex during the workshop.
8) Blooms by Bex is not responsible for any personal accidents, injury, or loss of belongings during the workshop.
9) Any floral arrangements created during the workshop are for personal use only, and not for resale.
10) Blooms by Bex may use photography/videography of the workshop for advertising purposes. Please let it be known to Blooms by Bex before the session, if you do not wish to be included.
11) For private workshops; the venue must be arranged and agreed with Blooms by Bex at the time of booking. Parking at the venue must be available for Blooms by Bex.
12) Private workshops will run for 2 hours, with an additional 30 minutes either side of the session for setting up and clearing away.
13) The cost of private workshops will incur travelling costs where applicable. This will be outlined in your booking agreement.
** By booking a workshop space, you confirm that you have read, understood, and agree to these terms and conditions.
If you have any questions, please contact me.